If your LG washer is displaying a UE error code you’re in the right place. In this guide, we tell you what it means and how to remove it so you can get back to using your LG washer.
The UE error code on an LG washer means that your washing machine isn’t balanced. This can be caused by many reasons, the simplest is if your laundry load isn’t balanced in the drum correctly. If this isn’t the case, your washer might not be sitting level on the ground, or you might have a faulty component in your appliance.
Simply start with step one and work your way down the guide until you’ve fixed your washer and the code disappears.
This guide covers all major LG washer models, including:
RLM20K
WD-10271BD
WD-11275BD
WD-13276BDM
WD-90282BD
WDP2W
WDP3B
WDP3N
WDP3R
WDP3S
WDP3W
WM0642HW
WM2016CW
WM2050CW
WM2101HW
WM2233HW
WM2277HS
WM2277HW
WM2301HR
WM2487HRM
WM2487HWM
The most likely cause of the UE error code is the laundry in your washing machine not being balanced correctly. This is especially the case if you’re washing heavy items like towels. To make sure the load is balanced, open the door to your washing machine and move the laundry items around so that the weight is evenly spread around the drum. You can then close the door and check if the error code stops showing. If you still see the code, move on to Step 2.
If the legs on your washing machine are uneven, your appliance won’t sit level and the UE error code might show on the display. Checking if the legs are even is easy to do. Place a bubble level on top of your washing machine. If the bubble level shows the washing machine isn’t level adjust the legs until it is. If the bubble level shows your washing machine is level, move on to Step 3. Once you’ve adjusted the legs, check if the error code has gone. If not, move on to Step 3.
The next step is to reset your washing machine. Sometimes an error code can show by mistake and a simple reset will remove it. To reset your washing machine, turn it off for 30 seconds before turning it back on. This should reset your appliance. If the error code is still showing, move on to Step 4.
The next step is to check the rotor mounting nut. This component secures the rotor assembly over the stator. If it becomes defective, your washing machine might become unbalanced and the UE error code will show.
Here’s how to inspect the rotor mounting nut:
If your LG washing machine is a front loader, the next step is to check the suspension rods. If your LG washing machine is a top-loader move on to step 7. The purpose of the rods is to keep the drum balanced. When they become faulty your washer becomes unbalanced and the UE error code will show.
Here’s how to inspect the suspension rods:
The next step if you have a front loader is to inspect the shock absorbers. These help protect components in your washer like the drum from becoming damaged. If they wear out, your washer can become unbalanced.
Here’s how to inspect the shock absorbers:
The final step is to inspect the hall sensor. This component monitors how the motor is operating. If the hall sensor becomes faulty, your washing machine can wrongly believe the appliance is unbalanced and the UE error code will show. Checking the hall sensor requires using a multimeter.
Here’s how to test the hall sensor:
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