Samsung has built up a reputation for making long-lasting quality products. That reputation is largely due to their appliance business. While some owners are satisfied with their Samsung dishwashers, others report having some issues. The most common problems reported with Samsung dishwashers are poor performance, leaking, draining issues, and too many error codes. Read on to solve these issues.
This guide applies to the following models:
DB3710DB
DB3710DW
DB5710DT
DMR57LFBXAA
DMR57LFSXAA
DMR57LFWXAA
DMR77LHSXAA
DMR78AHBXAA
DMR78AHSXAA
DMT610RHB/XAC
DMT800RHBXAA
DMT800RHSXAA
DW80F600UTB/AA-0001
DW80F600UTS/AA-0001
DW80F600UTW/AA-0001
DW80F800UWS/AA-0001
DW80J3020UB/AA-0000
DW80J3020UB/AC-0000
DW80J3020US/AA-0000
DW80J3020US/AC-0000
DW80J3020UW/AA-0000
Many of the problems you may have with your Samsung dishwasher can be solved or prevented by running a cycle with a dishwasher cleaning solution. Dishwasher cleaners can be purchased in liquid or pellet form, or 1-2 cups of white vinegar can be used. Baking soda can also be added to the dishwasher after the white vinegar cycle for a deeper clean.
The cleaning product or white vinegar and baking soda will break down the food particles and minerals that have built up inside the dishwasher, drain hose, and on parts like the drain pump. If using white vinegar, pour 1-2 cups into a dishwasher-safe bowl, and place it on the top dish rack. Next, close the door and run a normal cycle. When the cycle is complete, sprinkle a cup of baking soda inside the dishwasher; then run another normal cycle. It is recommended to flush out the dishwasher like this every month or so.
Opening the dishwasher to find dishes that are still dirty can be very frustrating. Unfortunately, with some Samsung dishwashers this is one of the more common complaints. The issue is usually caused by clogged spray arms or a dirty filter assembly.
Over time, food particles can get stuck in the small holes in the spray arms. This affects the water pressure coming out of the spray arms and their ability to clean sufficiently. Food particles can also get stuck in the filter assembly and affect the dishwasher’s cleaning ability. Depending on the model, you may be able to remove the filter by turning its top; otherwise you will need to remove the screws securing the filter assembly.
To clean the filter assembly:
If the dishwasher is leaking, it is usually caused by a defective water inlet valve, door seal, or drain hose. To diagnose the issue, check where the leak is coming from. If the water does not appear to be coming from a worn door seal, removing the bottom access panel or kick plate should allow you to see which part is causing the leak.
Over time, dishwasher hoses (drain hose, pump hoses, water supply line) can become loose, or the seals may deteriorate. The hoses can also crack and cause water leakage. If you notice a problem with a dishwasher hose, it should be replaced. Replace a worn dishwasher door seal rather than trying to repair it.
The water inlet valve controls the amount of water that fills the dishwasher. If the valve becomes stuck on open, it can cause the dishwasher to leak. The valve is connected to water supply hoses that bring water into the dishwasher and fill the dishwasher tub. If the water inlet valve is defective, it will need to be replaced.
If the dishwasher is not draining, the drain hose may be blocked, the pump may be defective, or the check valve (flapper) may need replacing. The filter assembly may also be clogged with food particles. Occasionally, the solenoid kit may fail to open.
To fix drainage problems:
Issues with error codes or the dishwasher not starting are also common complaints with Samsung dishwashers. Resetting the dishwasher may solve the problem. Dishwasher reset instructions can be found in the dishwasher’s manual or by disconnecting the power for five minutes.
If you are getting an error code, check to see what the error code means and follow the repair instructions. Constant error codes indicate a component needs to be replaced or there is a problem with the control board. A trained professional should be called to check the control board.
If the dishwasher will not start, the most common cause is a tripped circuit breaker, faulty door latch, or defective control board.
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