Oswald - Coral Springs, FL
《One problem》The ice maker does not work no more since the refrigerator fix. The technician was excellent.
Kim - Boca Raton, FL
Knowledgeable, personable young man.
Stephen - Fort Lauderdale, FL
Frankie could not have been more accommodating or pleasant to deal with. He and his partner Arnold were competent, efficient and most pleasant to work with.
June - Davie, FL
Danny did a good job and was very pleasant
Repairman was respectful and on time as promised!
Teresa - Parkland, FL
Outstanding service! So please with this experience.
David - Coconut Creek, FL
whirlpool ice maker
Martin - Boca Raton, FL
Michael - Miami, FL
Josef was very professional, knowledgeable, and courteous. I am extremely satisfied with the service he provided. I’m not satisfied with Ocean Appliances inability to work with my household’s schedule, which caused a delay in receiving service.
Did a good job and identified the issue.
Mark - Fort Lauderdale, FL
Connie - Fort Lauderdale, FL
Teo repair man.
Florine - Coral Springs, FL
What a great repair man. He was professional and honest. He came on time and in fact, he arrived early which Pleased us.
Frank - Hallandale Beach, FL
Victor was very nice and very professional
Maria - South Miami, FL
GE ice maker repairs
Jerry - Wilton Manors, FL
Mary Jo - Boca Raton, FL
Natacha - Miami Beach, FL
I have used Ocean Appliance for quite some time now and I have never been disappointed. Just recently, The refrigerator just stopped working and a computer part needs to be ordered. They informed me it would take a week to get the part in. Sure enough, the part arrived and they immediately scheduled me for next day scheduling. This is a terrific company. I highly recommend Ocean Appliance to anyone looking for a reputable appliance company.
Yvonne - North Miami Beach, FL
Robert - Miami Beach, FL
Always great service!
Eric - Bay Harbor Islands, FL
We love using Ocean Appliance to help us properly maintain the properties that we manage in Miami Beach. Adrian was fantastic. He was on time as usual and was able to take care of what we needed repaired. Thank you as always
Great service nice man
Jean - Boca Raton, FL
He was just terrific. Thanks.
Manuel - Miami, FL
Josef was very good, kind and respectful
Larry - Plantation, FL
Gricel - Miami, FL
Muy buena estoy satisfecha
did nothing and now my sink is not draining properly.
Brenda - Hallandale Beach, FL
The technician came and worked quite a long time. i had a tenant who blocked the drain and probably broke the pump and maybe the main control board. while there the technician showed me where the drain went into the sink drain etc. After he left the sink was and now is blocked, and so we think he did something to stop up the common drain pipe. Not a happy camper.
Fixed my fridge in ONLY 6 visits!
Stephen - Boca Raton, FL
Diagnosed 3x, installed new parts 3 times, total 6 visits. On the positive side, it’s Basically a new fridge new. LOL
good buy no cigar
Jane - Boca Raton, FL
two polite young men worked to resolve the problem of iced clogged ice maker. they took it apart and reseated it. but nit is still making ice like a champ.
Susan - Miami, FL
Good service, efficient, fast - thank you
Problem not fixed yet
Peggy - Miami, FL
Problem still not fixed.
Myra Anderez - Miami, FL
He was very professional and explained to me why the burners would turned off
Very friendly, courteous service
Kathy - West Park, FL
Melissa - Boca Raton, FL
Aime - Hialeah, FL
Fast, helpful service
Phenix - Pembroke Pines, FL
Service was scheduled for next day and the tech was able to bring the necessary part with him, so service was completed very quickly. Very friendly, too. We appreciate the help.
Maria - Coral Gables, FL
Extremely satisfy with Victor. Customer service could be much better. They could not accommodate your preference hours for the appointment. I could not rate cost/pricing because I have insurance.
The technician was great
Judith - Miramar, FL
More Information Needed from Technication
James - Boca Raton, FL
Brand new refrigerator which needed a temperature sensor.. The technician came Bach and installed the new sensor . The problem was their was no communication on what to do if this doesn't solve the problem. He suggested that i get a refrigerator thermometer to check the temperature .
Rey good service
Carol - Boca Raton, FL
Frankie was able to solve my problem he knew what part I needed is very happy with the service
"Rucker - Lauderhill, FL
On time, quick service
Lisa - Fort Lauderdale, FL
Friendly knowledgeable service man.
Stove top, dishwasher argumentative and really didn’t care
Sheila - Weston, FL
Carlos - Miami Gardens, FL
Heather - Davie, FL
Richard - Fort Lauderdale, FL
Great service guy, very knowledgeable!
Chris - West Park, FL
Great service guy, very knowledgeable
Excellent and friendly
Cynthia - Miami, FL
Adrian was polite, friendly, informative, and extremely helpful.
Pinnacle heights - Miami, FL
Great customer service
Rudolf - Miami Beach, FL
Jeanne - Boca Raton, FL
Tech did nothing. Showed up for 2 minutes and left. Stated “frig is not making the sound so there is nothing I can do.” And left. The frig situation has escalated and now frozen at bottom of freezer and dripping water outside. All the aggravation to get someone to come out and nothing was done.
Great service by Dionis
Marlena - Hollywood, FL
Sergio - Miami, FL
Good service, great customer service
Shelley - Miami Lakes, FL
Victor was great. He was friendly and addressed the issue with our dishwasher promptly.
Still waiting for a call from Tech
Dorothy - Miami, FL
The service was good the appliance is now working. I placed a call because after the part was replaced the machine did not respond, I didn't know what was going on. I was not told it had to reset.
Nola - Miami, FL
The young gentleman you sent was fantastic, very professional and personable.
Samsung Ice dispenser problem
Roger - Miami, FL
This was fixed by Ocean appliance. From what I have seen this type of Ice dispenser is known to have issues. Just hope this fix will last.
Saavedra - Miami, FL
Denise - Coral Springs, FL
Professional, on time, communicative, easy quick scheduling and great work!
Excellent service, excellent techs.
Robert - Fort Lauderdale, FL
Impressive level of knowledge and expertise.
William - Miami, FL
George - Davie, FL
Samsung Washer Review
Nathalie - Fort Lauderdale, FL
The technician did what he read was the issue from the previous tech but I wish he did his own assessment because now it’s worse
Leonardo - Aventura, FL
Excellent price, timing and service
Malina - Miami, FL
Horrible experience Said technician did not do anything at the first appointment ,did not show up for three hours at the second appointment and damaged refrigerator causing leaking and consequently shutting the water off in the whole apartment by building maintenance with no repairing the damage at The third appointment Obviously there won’t be a fourth appointment Customer service representative Leslie did not take seriously my complain after the second time the technician not showing up for the appointment , and gave me unheard of extremely rude attitude rejecting my asking to speak to a supervisor ,or my plead for a different technician
puntual and fast
Ghislaine - Miami, FL
Very good attention.
Worked the first time, thank you!
JB - Coral Gables, FL
Víctor and Ocean’s used excellent communication and scheduling tools to meet commitments and follow through. Thank you for reliable, professional service!
Review of Service
Paula - Boca Raton, FL
The service man was excellent, knew what was broken, told me it would be a week or so till they got the part. Called me when it was ready and came and installed it.
Enid - Coral Gables, FL
Victor very friendly and helpful.
Communicative, efficient and effective
Michael - Boca Raton, FL
Andrea - Fort Lauderdale, FL
Fixed the problems perfectly. Frank and Mike were so friendly and courteous. I will definitely recommend Ocean Appliance Repair!
Great service, very personable service person Joseph
Joanne - Coral Gables, FL
This service person was very knowledgable , very polite and explained everything he was doing.
Beverly - Pompano Beach, FL
Donna - Hollywood, FL
Repairman was competent, respectful and well spoken.
Olga - Miami, FL
Is a rude company, they won’t work with the customer’s hrs of availability. Plus in the first visit I paid cash $100.00 for diagnostic and future repair and I wasn’t given the full credit on my bill for those $100.00
Debla - Miami, FL
Michael - Miami, FL
Joseph the tech is fantastic
Alex - Fort Lauderdale, FL
Explained simple solution to reason for my service call. Defined problem and explained easy solution, that I could do on my own.... hence only needed his Rx. Courteous, clear explanation. Built 100% TRUST!
Kimberly - Coral Springs, FL
Billie - Fort Lauderdale, FL
Very nice repairman. He fixed the new dishwasher, cleaned up and left. Very nice and the dishwasher works great. Thank you
Great, knowledgeable, and fast...
Jermine - Cooper City, FL
What a great experience. The tech came in with a great attitude and presented themselves in a professional manner. He knew the brand and knew the problem right away. He didn’t waste time. Installed parts super fast and needless to say everything is working the way it’s supposed to.
Gerald - Coconut Creek, FL
the service tech was able to solve the issue very quickly and in a professional manner.
Marina - Parkland, FL
Great friendly service
Stacy - Fort Lauderdale, FL
I was put in touch with them through my refrigerator warranty and have been so very pleased with them! Thank you!!!
The ideal tech.
Lou - North Miami Beach, FL
He's professional, works fast, polite and courteous. If all techs could be like this the world would be a better place.
Bill - Hallandale Beach, FL
Belkis - Miami, FL
Punctual and knowledgeable.
Norman - Boca Raton, FL
Technician was knowledgeable and friendly. The automated scheduling and notifications on appointments works great too.
Carlos - Miami Gardens, FL
Bibian - Hialeah, FL
It was a nightmare , this is not the America I know , from customer service to technician was terrible
Laura - Plantation, FL
He was outstanding clean professional and got the job quickly
Home Depot Extended Warranty Service
Kenny - Miami Beach, FL
Antonia - Homestead, FL
Joseph came disable the top and left said that it was done still no Wahing machine bad service
Jessica - North Miami Beach, FL
Didn’t take long to fix and I got scheduled sooner than expected
Good service and f/u.
Maria - Weston, FL
Sebastian - North Miami Beach, FL
danny was great. Prompt and knowledgable
Bernadette - Pompano Beach, FL
The specialist really knew his work and did a great job.
Maday - Miami, FL
Specialist knew about his work and was very professional.
Sandi - Hallandale Beach, FL
Organized, efficient,knowledgeable,greatcustomer service
Daisy - Hialeah, FL
Annie - Golden Beach, FL
The overall experience with the tech was outstanding. Unfortunately the office did not communicate anything about the status. And only then because I initiated the call.
Sally - Davie, FL
I thought Danny and Ina the assistant were great helping me to find part and Danny did an excellent job installing the part. Thank you Ocean Appliance!
Would not hesitate to use them again!
Mark - Oakland Park, FL
The technician was on time and friendly. I received an email the day before my appointment to confirm, then a phone call the day of the appointment about 20 min before he arrived. It took 2 weeks to get the part in for my microwave and get it installed. I believe that was very fast based on the current difficulty getting parts from outside the USA.
Jose - Weston, FL
Dependable service and efficient
Lori - Miami, FL
The technician was knowledgable and experienced plus being a nice guy.
Monique - Fort Lauderdale, FL
Very nice man. Came and fixed with no issues. So good and pleasant.
Ivette - Homestead, FL
Very polite, my fridge was fixed.
Great service!! Josef was very nice and professional.
Monica - Homestead, FL
Josef arrived when promised and had to come back a couple of times due to parts and did everything as promised. Very knowledgeable and friendly. Wish they would have gotten parts sooner so as to not have lost the use of my appliance for over a week but all is repaired now.
Carlos - Miramar, FL
super friendly staff they keep me communicated the technician was awesome
Roberto - Homestead, FL
Good service on time
Jessica - Plantation, FL
Steve - Miami, FL
Great Service and Nice Person
Charles - Pembroke Pines, FL
Elizabeth - Miami, FL
The employee very thorough and professional ,very quick and friendly, thank you
Great Technician l
Saulo - Miami, FL
Victor came promptly, courteous and very knowledgeable with the issue we had. I recommend Victor and ocean appliance
Hector - Coral Gables, FL
Yoandry - Miami, FL
Vera - Oakland Park, FL
Very responsible. Made appointments, was punctual and respectful. Dealt with Lakes before, TOTAL unprofessionalism!!!!!!!!
Dionis was great!
Karina - Sunny Isles Beach, FL
Cheryl - Homestead, FL
Very professional, courteous and knowledgeable.
Ruben - Miami, FL
Mrs. Felice Kestenbaum
Felice - Boca Raton, FL
Great Service, on time and very professional.
Roni - Fort Lauderdale, FL
Francisco - Miami, FL
My technician Victor was awesome, very professional & knowledge. I definitely would recommend him and Ocean appliance to anyone In need of their services.
Eileen - Miami, FL
Repair person is terrific. I would give him 5 stars. However, it took about a month to get the parts. Since they were the same parts that were broken a month and a half before that (and that repair took a month or more to accomplish as well), I am quite frustrated.
Chris - Bay Harbor Islands, FL
Adrian was great.. Nice and friendly and knowledgeable
Juan - Miami, FL
Harry - Bal Harbour, FL
Great service. On time and very professional.
Gabby - Sea Ranch Lakes, FL
Great service. Frankie and Arnold are the best!
William - Miami, FL
Great customer service and help rectify my situation with within a timely manner
The Technician was great
Landys - Homestead, FL
The Technician was great
Thomas - Homestead, FL
Finally a repairman who knew what he was doing.
Maria - Miami, FL
The service was fast and punctual
Very Professional staff, great service.
Ronald - Miramar, FL
The repairman Dionis diagnosed the problem ordered the parts and returned and fix my washer within a week’s time. My washer is working like new again. I highly recommend Ocean Appliance.
Sandra - Lauderdale-by-the-Sea, FL
It Appears that the technician came all the way for absolutely nothing since he ended up having to call GE headquarters. The GE person kept on telling him my issue was normal and the latter did not want to talk to me to elaborate and hung up on the tech who came over without further explanation. The technician was willing to help but the GE team was not cooperating. The survey is not applicable to the technician but to the results
Faina - Aventura, FL
AL - Tamarac, FL
This is my first time dealing with Ocean Appliance and what a great experience it was! Danny was very professional, friendly, and knowledgeable. Not only did he explain the issue, he offered additional info about the problem I was having. He then identifies the root of another problem with an appliance I was having. It saved me so much money, as others were trying to make me pay for more issues that weren’t related. I feel I trust Ocean Appliance and will continue to use them fo all my future repairs.
Bronwyn - Miami, FL
Technician was great; He repaired my GE range quickly and efficiently :
Andres - Miramar, FL
Arlene - Hollywood, FL
Service was excellent; however, the refrigerator still makes an electrical sound sometimes. We are giving it a few days see how it turns out.
Martha - Pembroke Pines, FL
Experience was excellent, except it took long for something that was labeled an emergency.
Davina - Hollywood, FL
Great service. Will use them again.
Derek - Miami, FL
Josef was a really friendly and efficient technician. He arrived when he said he would and took inly a few minutes
Varrecchia - Fort Lauderdale, FL
Excellent and Professional Service
Yeniseis - Miami, FL
Marelin - Miami Beach, FL
Carmen - Lauderhill, FL
Great Service ! Thank you!
Great service both office and technicians
Mary - Dania Beach, FL
Stephanie - Pembroke Pines, FL
A rep came out from your company to fix our 3 month old dishwasher that has not been working for the past month. He decided he wasn’t going to replace anything on it because he didn’t expect to be able to fix the problem. Knowing he couldn’t fix it, he still wouldn’t report the dishwasher unrepairable to LG for them to replace the product for us. So He called LG and turned down the job and went on his way. It was a waste of his time and our time.
Great service, great communication
Michael - Miami Beach, FL
Cheryl - Pompano Beach, FL
Thank you so much I can finally get my wash done
Blanca - Coral Springs, FL
Very satisfied with the service
Ruth - Coral Gables, FL
Repairman was on time and work quickly and cleaned up . I really appreciate that he wore a mask. Was courteous.
William Ramirez - Miami, FL
Adrian was very precise and honest technician. He provides great advice about product repair and/or replacement.
Neftali - Miami, FL
Rick - Fort Lauderdale, FL
re-built my freezer in less than an hour
Great service, want them b if I e have a need
Len - Pompano Beach, FL
Maureen - Plantation, FL
Technician did not fix the problem. He did not introduce himself at the door. My daughter had to answer the door and she didn’t even know who he was
Mitchell - Boca Raton, FL
Quality oriented and pleasant technician.
Great guy, efficient and friendly
Emil - Miami, FL
Stephane - Davie, FL
Danny was great. He diagnosed my issue quickly. He came back several weeks later due to the part being on back order. Upon his return, he resolved the matter very quickly and efficiently!
Daniel - Dania Beach, FL
Ocean Appliance personnel completed my refrigerator repair in a highly professional manner. They provided a realistic and acceptable service window and the repair technician called when in route to my home. I found the technicians to be exceedingly polite and they displayed outstanding interpersonal skills. They were attentive to their work and very efficient. I would recommend Ocean Appliance to my friends and family.
Super profesional and friendly
Ines - Key Biscayne, FL
Great and respectful servicevery pleased
Josephine - Sunrise, FL
Rene - Boca Raton, FL
Not happy. I was in the shower when he called. So he didn't come. I was expecting him to be his first appointment in the morning. Wasn't expecting a phone call.
Dorothy - Miami, FL
The Tech was personable and courteous and knew what the problem was right away.
Theresa - Hollywood, FL
Your customer service is courteous and efficient. Your technicians are extremely knowledgeable and their work ethic on target. We own a small business, we were impressed.
Kentrea - Lauderhill, FL
Janice - Margate, FL
Great service. Professional. Knowledgeable. Helpful.
Lanie - Miami Beach, FL
Adrian was on time, professional, knowledgeable, and friendly. A+ service. Thank you!
Always responsive to my needs
Marlene - Pompano Beach, FL
Great Service ! 👍
Julio - Miami, FL
Victor is a very nice person and excelent technitian. Thanks!! ☝️
Josephina - Key Biscayne, FL
Arthur - Miami, FL
Great service. Dionis is very knowledgeable about the appliances and is a very nice person.
Great and honest service
Martha - Pembroke Pines, FL
Danny was on time, pleasant, Honest and very professional.
"Macias - Pembroke Pines, FL
Dionne - Hollywood, FL
Liat - Miami, FL
Very personable, skilled and professional
Marie - Plantation, FL
Donald - Miami Beach, FL
The technician was on time and wasted no time in diagnosing the problem and fixing it. The technician was efficient in repairing my LG Micro Wave oven.
Maria - Coral Gables, FL
Very professional company. From administration personnel to technician, all employees represent the company very well. Service was timely and effective.
Richard - Coral Springs, FL
Danny was very polite and punctual
Shuli - Miami Beach, FL
Cadene - Miami, FL
Susan - Lighthouse Point, FL
Ted - Homestead, FL
Very professional and kind
Amazing good person and service.
Richard - Miami, FL
On a scale from 0 - 10, Adrian was borderline 11.
Yokasta - Miramar, FL
Paulina - Plantation, FL
Tangail - Hialeah, FL
Lauderdale - Fort Lauderdale, FL
Fabulous. They are a Very knowledgeable and thorough team.
Great worker friendly professional
Margaret - Pompano Beach, FL
He tried everything but when he contacted GE they were so rude actually saying “ I don’t believe that” he handled the Ge “bob “ with respect but in the end they denied now I have to fight this with Ge because the product was repaired twice but it is definitely a Lemon
Mary - Coral Gables, FL
Victor was wonderful. We had another company check our washer and they said we needed a part. Victor came in and fixed the issue quickly. Excellent service!
Traeisha - Coral Springs, FL
Alexa - Davie, FL
Very courteous, great service.
Louise - Pompano Beach, FL
Won me over!
Anna L - Weston, FL
I was hesitant because there were negative reviews but I wanted to use the company that my Hood manufacturer (Faber) recommended which in Broward was Ocean Appliance. The First Lady was very nice and thorough by asking me to describe the issue and to take pics of the model#,serial# and the button area where the issue was. A few days later 2 service techs came out to make certain they could take apart the hood and to clarify the exact part needed before they ordered the part. When the part came in Ocean called to schedule a service visit. The same 2 techs came and they knew exactly what to do . I was very happy with the service.
Used Appliance Repair
MariaCabrera - Miami, FL
Victor was very professional, and knowledgeable. We highly recommend him!!!
Friendly and professional
Sean - Hollywood, FL
Our repair went very smoothly and our repairman was courteous, friendly and profesional.
Very honest and rapid response
Satisfied Customer - Fort Lauderdale, FL
Christine - Miami, FL
Hettie - Miami Beach, FL
Repairman was very good & repaired my refrig quickly. He was very helpful.
Williw - Miami, FL
REFRIGERATOR KITCHENAID KRFC704FSS01 needs filter housing and water valve; ordrng 1 w10708473 (housing) and 1 w11024083 (housing) and 1 w11312191 (water valve)
WASHER LG WT7200CV rods have gone bad wil ordere new ones andcome back out once we have parts; ordrng 4 AJK73229706 (shocks)s
HOME LAUNDRY ELE GENERAL ELECTRIC GTW335ASN1WW Tech was assigned as a helper;
WASHER SAMSUNG n/a drain has gone bad on unit will have to order a new drain assbly and come back out to sitnall collected half of bal (337.05); ordrng 1 DC97-20621A (drain assbly)
COFFEE MACHINES MIELE CVA6805 cx says f77 error code. meaning defective ceramic valves. will take to shop to clean both valves at 285 labor.; O-emld tckt
DISHWASHER MIELE G2872SCVI d/w has been down a year. power was off. power turned on and display flashing intermittently. we need to start with control board to assess everything else. we are getting 120 to unit. not worth repair.; ordrng 1 6715060 (door lock)
REFRIGERATOR SAMSUNG RF18HFENBSR/US "OFFICE WILL ORDER DOOR, THREADING SI GONE AND DOESNT ALLOW SCREW TO STAY INTACT.; ordrng 1 OFFICE"
REFRIGERATOR SAMSUNG RF23M8090SR/AA "NEED ICE MAKER KIT FOR UNIT LOOK AT QUICK PICS, FREEZING UP IN ICE MAKER EVERYTHING ELSE TESTS FINE.; ordrng 1 icemakerkit"
REFRIGERATOR SAMSUNG WF45R6100AV/US NEED UI BOARD AND CONSOLE. UNIT IS NOT ACKNOWLDGING TOUCH SENSE THUS NOT ALLOWING TO START ANY CYCLE.; ordrng 1 partshelp
WASHER SAMSUNG WF45R6100AW/US "DOESNT SEEM AS IF PCB IS UNLOCKING DOOR LOCK, WILL ORDER DOOR LOCK JUST IN CASE ITS DEFECGTIVE COULDNT DISENGAGE DOOR LOCK MANUALLY CUSE DRYER ON TOP; ordrng 1 DC92-02388A (pcb) and 1 DC64-00519D (DOOR LOCK) and 1 TWOMAN"
ELECTRIC RANGE GENERAL ELECTRIC CHS985SEL1SS unit had lates firware update / loooks like new boad dosnt match old wife module i told victor call ge and comfir it to order new; saved tckt
DRYER GENERAL ELECTRIC GFD14ESSN0WW installed new drum. greased bearing to dryer. sound has worsened. the felt on the old drum seemed good but we replaced drum anyways. unit is designed this way. observed the service bulletin but cx unit was not squealing. cx will take it up with GE.
REFRIGERATOR GE PFSSP6KXASS "seal system donecharged 5,7 oz (freon)dryer filter replaced"
HOME LAUNDRY ELE GENERAL ELECTRIC GTW335ASN1WW isntalled new parts put back togethet tested ok unit has no leaks
SINGLE WALL OVEN KITCHEN AID KEBC208KSS04 glass-door replaced
REFRIGERATOR BOSCH B36IT800NP/19 I CANT FIND DIAGRAN TO ORDER ICE MAKER / PLASE ORDER ICE MAKER ASSY AND SEND INVOICE CALL ME FOR ANY QUESTION BEFORE SEND INVOICE; ordrng 1 ICEMAKER
RANGE SAMSUNG NZ36K7880UG/AA "needs assy module,pcb sub and assy pcb relay; ordrng 1 de92-04038c (assy module) and 1 dg19-01046a (pcb sub) and 1 dg92-01022a (assy pcb relay)"
RESIDENTIAL REFR SAMSUNG RF22KREDBSR/AA ICE ROON NEED TO BE UPGRADE / FREZE OVER; ordrng 1 SERVICEKIT (SERVICE KIT)
RESIDENTIAL REFR WHIRLPOOL WRX735SDBM02 reinstalled filter water dispensed properly again
REFRIGERATOR LG LFX31925ST returning gasket wrong color will order the right one and come back out to isntall; ordrng 1 ADX72930455 (GASKET (DARK GREY))
DISHWASHER SAMSUNG DW80J7550UG/AA Replaced parts tested unit is working properly
RANGE GE CHS995SEL1SS installed board. check for software update. unit is working
COFFEE MACHINES MIELE CVA2650 installed unit. tested all functions
REFRIGERATOR SAMSUNG RF32FMQDBSR/AA "I CALLED SAMSUNG WE DIAGNOSTI UNIT . UNIT THEY SAY WE NEED INSTALL ANOTHER KIT ALSO THEY APROVE IT . ICE MAKER STILL DOSNT FILL WATER , APROVE IS UNDER SERIAL NUMBER; ordrng 1 SERVICESKIT"
MICROWAVE OVEN GENERAL ELECTRIC JNM3163RJ3SS Display missing segments...p/o; ordrng 1 WB27X29801 (control board with w)
DISHWASHER MIELE G4780 SCVI cx says leak in front of d/w coming from underneath. pulled out unit. check all hoses and connection. no leaks detected but there is moisture behind d/w at wood panel.
RANGE MIELE HR1956LP installed new interior window. unit test ok
MICROWAVE OVEN SAMSUNG ME21K7010DG/AA INSTALLED PARTS UNIT IS NOW FUNCTIONING PROPER JOB COMPLETE.
REFRIGERATOR HOTPOINT HTS18IBSWRBB replaced door seal found bad ice maker and leaking water valve; ordrng 1 ice maker and 1 water valve
REFRIGERATOR-SID LG LFC28768SW/03 found bad compresor and up gret sofware; ordrng 1 compresor and 1 driyer
RANGE SAMSUNG NE59M4320SS/AA02 Glass door broken; ordrng 1 DG64-00092A (GLASS) and 1 DG64-00133A (GLASS) and 1 DG94-01306D (GLASS DOOR)
REFRIGERATOR GE GSS23WSTASS REWIRED DOOR WIRINGS PER GE TECH SUPPORT UNIT DOESNT HAVE 0000 ON DISPLAY ANYMORE JOB COMPLETE.
DISHWASHER GE GSD2100V55WW Units getting water in unit when not in use; ordrng 1 WD15X22015 (Water valve)
REFRIGERATOR LIEBHERR HC2080 found fz no goin to desfrost need sensor customer said unit is onder waranty will pay cod and when wy recive factory aut. refound money off repair; ordrng 1 sensor
COFFEE MACHINES MIELE CVA6805 i replace parts unit tets perfect
REFRIGERATOR MONOGRAM ZICS360NXBRH unit work fine temp was st t0 5 i sent it to 0 also recomend costumer factory defrost unit is 10 years old
REFRIGERATOR SUB-ZERO NM11V unit work perfect costume ask me to put freon . i told her unit donst need freon and i cant over charge it . also unit donst have light bolt costumer will buy lights
REFRIGERATOR SUB-ZERO 700TCI 3 i replace parts unit test normally. coatumer need wai 48 to 72 rs to ice maker start
REFRIGERATOR - S GENERAL ELECTRIC PVD28BYNBFS repositioned door switch alarm went away put back together tested ok
DISHWASHER FRIGIDAIRE FDSH4501AS0A control board replaced
DISHWASHER - BUI GENERAL ELECTRIC PDT775SYN0FS isntalled new ui put back togehter tested ok also reinstalled the spray arm that fell off
WASHER LG WM3488HW I REPLACE PARTS UNIT TEST PERFECT
DRYER LG DLEC855W drain pump replaced
RESIDENTIAL REFR WHIRLPOOL WRF560SMYM05 Replaced ice maker due leak.test ok ; used 1 4317943 (ICEMAKER ONLY) from stock
REFRIGERATOR SAMSUNG RF263BEAESG/AA Replaced all parts. Test ok
REFRIGERATOR SAMSUNG RT21M6215SR/AA revese door
WASHER SAMSUNG WA52M7750AW/A4 Replaced parts tested and unit is working properly
REFRIGERATOR-SID LG LFC28768SW/03 "replaced compresor ,driyer vacuam and charge w f 134a 5.00"
DRYER - ELECTRIC SAMSUNG n/a pull out a piece of clothes from filter housing
MICROWAVE OVEN BOSCH HMC80252UC i replace parts unti test normally also inter lock switch was bad
REFRIGERATOR LG LDC22720ST/03 COLLECTED CHECK OF 302.70. UNIT IS NOW WORKING PROPER JOB COMPLETE.
WASHER-DRYER COM GENERAL ELECTRIC GUD27ESSM1WW "Units making noise vent tube is hitting the back of unit, readjusted vent tubing and tested and unit is running quietly"
WASHER GENERAL ELECTRIC GFW510SCN0WW INSTALLED DOOR LOCK UNIT IS NOW RUNNING PROPER JOB COMPLETE.
OVEN SAMSUNG NE59M4320SG/AS Replaced tested and unit is working
OVEN WOLF NO SERIAL Units griddle not working checked unit and sparkers not making good contact sanded tips and tested and unit is working properly
DRYER ELECTROLUX EFDE317TIW0 Unit making loud screeching noise checked unit and Bobby pin in unit having customer test and see if unit makes noise again
REFRIGERATOR SAMSUNG ELECTRON RF25HMEDBSR/AA Defrosted unit and replaced parts tested and unit is ready to function properly
REFRIGERATOR GE PFSS5RKZASS door gasket replaced
REFRIGERATOR WHIRLPOOL ET21CMXJW01 unclugged the drain line
REFRIGERATOR SAMSUNG RSG257AARS/XAA nobody home.reschedule; saved tckt
WASHER GENERAL ELECTRIC GTW335ASN1WW looks lke shocks on unit have gone bad again i wont orde3r the same part again so i called ge tech support told them whats goin on ran some tests on unit and he gave me a case # to give to cx told cx to give that number to ge cx relations when they give her a call and they will help her out
RANGE - ELECTRIC GENERAL ELECTRIC JB645RK4SS cx refused service unless i have booties did not want to let me in the house; ordrng 1 reschedule (need booties)
WASHER GE GTW465ASN1WW "Unit works perfect,problem is clugged drain pipe."
RESIDENTIAL REFR SAMSUNG RF265BEAESR/AA frost in im will roder the im repair kit; ordrng 1 imrepairkit (repair kit)
DISHWASHER MIELE G6885SCVI "No problem with the unit, just broke garbage disposal seal"
REFRIGERATOR WHIRLPOOL WRS325FDAM04 ice maker replaced
HOME LAUNDRY ELE SAMSUNG ELECTRON DV45K6200EW/A3 belt is in bad conditions and pulley is squeking will order both rollers and pulley along with belt and com eback out to intall; ordrng 1 6602-001655 (belt) and 1 DC93-00634A (pulley) and 1 DC97-16782A (rollers)
REFRIGERATOR - S GENERAL ELECTRIC GDE21ESKLRSS evap. fan motor replaced
REFRIGERATOR - S GENERAL ELECTRIC GDE21ESKLRSS evap. fan replaced
REFRIGERATOR GE GTS22KGNBRWW door gasket replaced
DISHWASHER FRIGIDAIRE FFCD2413US3A "UNIT HAD KINKED HOSE NOT ALLOWING WATER TO DRAIN PROPERLY, UNKIKED AND UNIT STARTED FILLING UP AND CYCLING THROUGH JOB COMPLETE."
RANGE - ELECTRIC GENERAL ELECTRIC JBS60DK6WW Replaced parts.test ok.
DRYER - ELECTRIC GENERAL ELECTRIC GTD72EBSN0WS Replaced motor assy due short. Test unit ok; used 1 WE03X29258 (MOTOR ) from stock
WASHER GENERAL ELECTRIC GTW465ASN1WW INSTALLED PARTS UNIT IS NOW RUNNING PROPER JOB COMPLETE.
MICROWAVE OVEN SAMSUNG ME21M706BAS RESCHEUDLED FOR SATURDAY NEED TRANSFORMER. SPOKE TO ELIA; saved tckt
REFRIGERATOR BO SAMSUNG RF28HFEDBWW Replaced all parts. Test unit ok.
DISHWASHER MIELE PG8056UAE advice to reinstall drain hose to sink
DISHWASHER MIELE G 843 SCVI replaced drain hose
REFRIGERATOR-SID GENERAL ELECTRIC GYE18JSLKFSS INSTALLED PARTS JOB COMPLETE.
REFRIGERATOR SAMSUNG RF28HFEDBSR/AA22 Replaced parts and test unit ok.
COOKTOP MIELE KM7464 need cook top need model no off unit will call back; ordrng 1 cook top
WASHER GE GTW460ASJ7WW Replaced door lock assy. Test ok ; used 1 WH08X31577 (DOOR LOCK) from stock
DISHWASHER FISHER & PAYKEL DD6031 i replace pump unit test normally
WASHER LG WT7800CW unit was unbalance i fix it unit test perfect
MICROWAVE OVEN WHIRLPOOL WML55011HS-2 "Magnetron, capacitor, diode shorted....p/o; ordrng 1 W11213318 (capactr-mg) and 1 W11256462 (diode) and 1 W11402082 (MAGNETRON )"
REFRIGERATOR SUB-ZERO IC36FI costumer reset filter and didint replace light/ this unit ice maker dont work whe filter light is on/ i told costumer wait unil monday to comfirm if unit make ice. if not we will need replace ice machine / oreder ice maker if costumer call back
RESIDENTIAL REFR SAMSUNG RF23M8070SR/AA installed repair kit put back together tsted ok
REFRIGERATOR SAMSUNG RSG309AARS/XAA FOUND UNIT WORKING FINE made iice as soon as i got here told cx if it continues happening to give us a call will collect 98 for trip and diag
DOUBLE WALL OVEN GE PROFILE PK956S0M1SS broil elemtn has cracked will order a new one along with temp sensor; ordrng 1 PS2370378 (broil assbly) and 1 PS10059162 (temp sensor)
HOME LAUNDRY GAS LG DLE3460V unit had wire brun at terminal i fix it unit test perfect
HOME LAUNDRY - E GE FFLE3900UW1 unit is frigidaire no ge need comfirm it also unit has comunication eror. betwe lon and board recomnd replae main board and lock; ordrng 1 5304521431 (board) and 1 137353302 (lock) and 1 dontorderpartsunitlconfirmwarranty
BEVERAGE CENTER ALFRESCO URS-1 NEED DOOR SEAL CALL CUST W PRICE AND COLLET BALANCE; ordrng 1 SEAL
HOOD FABER CLAS36SS FOUND BAD RUSH CUST LIVING TWON; ordrng 1 133-0052-798 (MOTOR 360.00)
WASHER GENERAL ELECTRIC GUD27ESSM1WW need to order shocks they have gone bad will come back out to isntall once we have parts; ordrng 2 WH16X27179 (shocks)s and 2 WH16X27180 (rod assembly 27)s
WASHER-DRYER COM GENERAL ELECTRIC GUD27ESSM1WW need to order board along with timerr dryer not starting and also the shocks for washer it has gone bad will return with parts once we have them; ordrng 2 WH16X27179 (rod assembly 27)s and 2 WH16X27180 (shocks)s and 1 WE04X22654 (timer) and 1 WH16X27251 (board & support asse)
RESIDENTIAL REFR SAMSUNG RF25HMEDBSG/AA im forzen over need to have cx defrost overnight also cx is having the 22 e error code will order the fan along with defrost snesor; ordrng 1 DA97-13757B (asby cover) and 1 DA32-10104N (defrost sensor) and 1 confirmdefrost (confirm defrost)
RESIDENTIAL REFR SAMSUNG RF28JBEDBSR/AA frost in im will roder the im repair kit and come back out to istnall; ordrng 1 imrepairkit (reapir kit)
RESIDENTIAL REFR SAMSUNG RF28K9070SG/AA "UNIT IS FROSTING UP NEAR ICE MAKER LOOK AT QUICK PICS ALSO LEAKING FROM DISPENSER, ADDED WATER AND SEEPED DOWN FROM FLAP; ordrng 1 partshelp and 1 icemakerkit and 1 dispenserflap"
REFRIGERATOR SAMSUNG ELECTRON RS25J500DSR/AA "NEED FAN ASSEMBLY FROM FREEZER SIDE, BLADES ON EVAP FAN ARE DEFECTIVE AND NOT ALLOWING REFRIGERATOR SIDE TO COOL.; ordrng 1 DA97-16668A (FRZ FAN ASSY)"
DISHWASHER GE GDF530PSM2SS NOT GETTING VOLTAGE TO BOARD BUT ALSO PUMP HAS SMALL BOARD ATTACHED WITHIN ASSEMBLY. NEED PARTS SO UNIT FUNCTIONS PROPER.; ordrng 1 WD19X24829 (drain pump kit) and 1 WD21X24498 (configured machine c)
HOME LAUNDRY - E LG WM3997HWA SPOKE TO ENI ON THE CALL ORDERING PARTS THROUGH ASURION PUMP HOSE IS DEFECTIVE AND LEAKING BY THE FILTER.; ordrng 1 3108er1001e (DRAIN ASSEMBLY) and 1 5214FR4006G (PUMP HOSE)
DRYER - ELECTRIC WHIRLPOOL n/a Door catch broken; ordrng 1 279570 (catch door dryer)
REFRIGERATOR KENMORE n/a "Cust. will buy a new refrigerator; ordrng 1 compressor, dspstn on spec-tagged invntry: 1 WPW10143759 DRIER"
REFRIGERATOR BO SAMSUNG n/a NEED PARTS FAN IS DEFECTIVE AND ICE MAKER IS FROSTING UP AND LEAKING WATER.; ordrng 1 ICEMAKERKIT and 1 DA97-12609C (EVAP COVER.)
REFRIGERATOR GE PROFILE PYE22PSKHSS needs ff evap. cover and fan assy; ordrng 1 wr17x28923 (FF evap. cover and fan assy)
WASHER-DRYER COM GENERAL ELECTRIC n/a UNIT IS NOT POWERING ON EXCEPT ON DRYER CYCLE. MEASURED VOLTAGE GOING INTO COMPONENTS AND NO VOLTAGE. NEED PARTS SO UNIT CAN RUN PROPER.; ordrng 1 WH16X27251 (board & support asse) and 1 WE04X27284 (ui board ge asm) and 1 WH18X27241 (selector asm (3s))
REFRIGERATOR SAMSUNG RF266AZPN/XAA NEED TO CALL SAMSUNG AND DOCUMENT CASE NO SERIAL.
REFRIGERATOR LIEBHERR HC 1050 "replaced compresor ,drier, pan coil, vacuinn and charge w f134a 101 grams TEST OK INVERTER BOARD; used 1 INVERTER BOARD from stock"
REFRIGERATOR SAMSUNG RF24J9960S4/AA swapped out defective dispenser with new one put back togehte rtested ok returning defective dispenser
REFRIGERATOR SAMSUNG RF28HMEDBSR/AA Replaced parts tested and unit is ready to harvest ice.
WASHER LG WM3360HVCA installed new drum put back togehte rtested ok
DISHWASHER SAMSUNG DW80R7061US/AA INSTALLED PCB UNIT IS NOW POWERING AND CYCLING THROUGH JOB COMPLETE.
WINE COOLER U-LINE U-2224ZWCS-00B DOOR WAS SCRAPING UP AGAINST CABINET INSTALLED BETTER ADVISED CUSTOMER DOOR WAS STAYING OPEN CAUSE OF CABINET CAUSING FROST TO BUILD IN BACK WALL. JOB COMPLETE.
DRYER SAMSUNG DV45H7000EW/A2 DRYER IS RUNNING PROPER COULD NOT DETECT ANY NOISE COMING FROM UNIT TOLD CUSTOMER TO KEEP RUNNING AS IS AND TO RUN CORRECT CYCLES FOR LOADS. JOB COMPLETE.
REFRIGERATOR SAMSUNG RF28HDEDBSR/AA INSTALLED APPLIED SILICONE AND PUT ICE MAKER KIT IN UNIT JOB COMPLETE
ROTARY IRON MIELE B 890 REPLACED THERMOSTAT AND REPAIR TERMINAL
WASHER WHIRLPOOL WTW5000DW2 Replaced parts calibrated and tested unit is working propel
REFRIG/SIDE-BY-S SAMSUNG n/a "Defrosted freezer to replaced evap cover n fan, defrosted drain line"
WASHER-DRYER COM GENERAL ELECTRIC GFQ14ESSN0WW Unit making loud vibration and noise. Units shipping bolts were not removed from washer so when customer used machine the machine would make loud noise and vibrations and walk across room.
WASHER ELECTROLUX HOME EWFLS70JSS0 Replaced parts tested and unit is working
DISHWASHER MIELE G2170SCVI "Unit not going into cycle and draining out with error code flashing which is float switch, dis installed unit to access and check for leaks and leak is coming from thermister which is out of location causing the leak, cleaned up leak reinstalled thermistor and tested and unit is working properly"
35400251 AC 1 material collected
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Replaced door assy. Test ok
REFRIGERATOR KENMORE 596.7238341 "unclugged the refrigerator drain line.; (created new UIS, deleted prior attachment to UisID 28903)"
REFRIGERATOR GE CYE22TSHKSS fan mounting and evap. fan rep
REFRIGERATOR MONOGRAM ZIS42NYB fill tube was frozen. defrosted. if job come back we need to order a fill tube heater
REFRIGERATOR SUB-ZERO 736TR -4 defrosted drain tube
REFRIGERATOR GE GSS25GSHRCSS Replaced ice maker. Test ok; used 1 WR30X10093 (ICEMAKER ASM) from stock
WASHER GENERAL ELECTRIC GFW510SCN0WW UNIT IS WORKING PROPER WAS EDUCATING CUSTOMER THAT UNIT CAN RUN VENT CLEAN OPTION AFTER WASHER FINISHES LOADS AND ADVISED THTS WHY THEY HEAR THE DRAIN PUMP ACTIVATE. JOB COMPLETE.
WASHER GENERAL ELECTRIC GTW335ASNWW Replaced Pcb main . Part sent from manufacturer..test ok
WASHER GE WSM2700HBWWW INSTALLED PARTS UNIT IS NOW FUNCTIONING PROPER JOB COMPLETE.
WASHER-DRYER COM GENERAL ELECTRIC GUD27ESSM1WW UNIT HAS ONLY ONE LEG POWERING UP WASHER DRYER COMBO. NO 240 IN UNIT CAUSING ONLY WASHER TO WORK. TOLD CUSTOMER TO GET ELECTRICIAN TO CHECK WALL OUT. JOB COMPLETE
DISHWASHER SAMSUNG DW80K5050US/AA case braek and overflow sensor replaced
DISHWASHER - BUI GENERAL ELECTRIC GDF510PSMOSS drain hose replaced
REFRIGERATOR - S GENERAL ELECTRIC GDE25ESKLRSS evap. fan blade replaced
REFRIGERATOR SAMSUNG RF30HBEDBSR/AA cx is having coupld issues with unit 40 e for fan in ice room alos ice room is completlty froszen over and also has a restricction in frz section ice build up on top of coil gave cx an estimate he did not want to go thru with repair collected 100 for trip and diag
REFRIGERATOR WHIRLPOOL ED25LFXGB00 loose wire
REFRIGERATOR KENMORE 253.3180010C installed parts put back togethe rtested ok office will collect remain bal 251.57
DRYER - ELECTRIC LG DLEX7880WE cx says this is a new unit that lg exchanged due to last unit was having the same issue this unit is having unit not heating on normal cycle everyother cycle works fine cx wants to try and have it exchanged does not want to repair yet but if cx comes back we need to order the main board
COFFEE MAKER MIELE CVA4062 unit works fine problens is uolet only getting 60 volts i est it on ther outlet and works perfect
REFRIGERATOR SAMSUNG RF23HCEDBSR/AA installed im repair kit put back together tested ok
BUILT- IN MICROW SAMSUNG ME18H704SFG "PLASTIC PIN THAT HOLDS DOOR LATCH IS DEFECTIVE, BROKE OFF NEED DOOR ASSY SO UNIT CAN WORK PROPER. ALSO SEEMS AS IF INSTALLATION BROKE THE ENTIRE GRILL AND COULDVEE CAUSE IRREGULAR CLOSURE OF DOOR.; ordrng 1 DE94-03159D (DOOR ASSY) and 1 DE64-02629A (GRILLE)"
REFRIGERATOR SAMSUNG RF28HMEDBSR/AA INSTALLED PARTS APPLIED SILICONE AND DID ICE MAKER SERVICE KIT JOB COMPLETE.; dspstn on spec-tagged invntry: 1 DA81-05595A SILICON
REFRIGERATOR LIEBHERR HC 1050 "compressor not coming on. removed fridge from platform. inverter flashing 3 times meaning bad inverter board. installed a new one. compressor came on and immediately. will send Manny video of leak.; ordrng 1 5942070 (drier), used 1 wr49x1283 (inverter) from stock, ordrd 1 6119064 (compressor) and 1 9302390 (drain pan coil)"
DISHWASHER - BUI GENERAL ELECTRIC PDT845SSJ0SS circulation pump sounds like it has pieces of glass in it will order a new pump and come back ut to istnall alos ordering the top ui cover buttons not registering; ordrng 1 WD26X22789 (wash pump asm) and 1 WD34X24296 (console cvr & button)
REFRIGERATOR WHIRLPOOL n/a unit had gap at gasket i fix it unit test perfect also temp was stting too high
DISHWASHER GE GDT535PSM0SS Parts tested no leaks and unit is responding to cycles
COFFEE MACHINES MIELE CVA2650 pump is bad. f10 and f17..need to take to shop; snapped 1 QuickPics
DISHWASHER SMEG STU8249 "Unit not engaging, checked and switch has shifted reinstalled and tightened screws unit working"
DRYER LG DLG7188WM resettable hi limit thermostat has gone bad.; ordrng 1 6931EL3003C (high limit thermostat)
COOKTOP SMEG S2772TCU Reset breakers and all testing good
VENTILATION HOOD MIELE DA3466 confirmed control board is receiving 110 but no output. control board is bad.; ordrng 1 11472501 (Main PCB)
REFRIGERATOR SAMSUNG RF28HMEDBSR/AA Replaced parts and test unit ok.
WASHER ELECTROLUX n/a arnold will order parts
RESIDENTIAL REFR SAMSUNG RF28HFEDBSR/AA gasket has gone bad will order a new one and come back out to stinall; ordrng 1 DA97-12522J (frz gasket)
REFRIGERATOR SAMSUNG RF27T5501SR/AA Installed tested unit is closing properly
WASHER-DRYER COM GENERAL ELECTRIC GUD24ESSM1WW UNIT IS UNLEVELED PER CUSTOMER HAS IT ON WOODEM PLANKS TOLD CUSTOMER TO GET IT LEVELED SO UNIT DOESNT KEEP GETTING DEFECTIVE. LOOK AT PICS.; ordrng 1 WH49X27326 (kit basket 24 hub nu) and 1 WH44X27239 (tub cover 24) and 2 WH16X27182 (rod assembly 24)s and 2 WH16X27181 (rod assembly 24)s
REFRIGERATOR GE PFE29PSDCSS "Called ge to document to see why unit keeps making sound even after we replaced the fan again customer said it was better than the last fan and didnt start for at least two 3 days the first fan lasted hrs, ge says Ref 10-20 service bulletin Part number wr49x32042 Case number 05242821 Customer will call ge to see if they can consetions part or discount for customer; saved tckt"
REFRIGERATOR SAMSUNG RF263BEAESR/AA told cx to have unit unplugged for service he did not back panel still frozen will try to rescheduel for monday and told cx again to defrost unit by unplugging it over night; ordrng 1 confirmdefrost (confirm defrost)
DRYER MAYTAG MDE7658AYW have difficulties taking unit apart will need to either send out a senior tech or come back out with a 2nd man knowledge; saved tckt
COFFEE MACHINES MIELE CVA6805 unit had same code after replae parts i call miele they say. ntc is ban on new part they aprove another par under warraanty . office need call in and provide 1005160558 ref nuymber to get aprove also i take unit to shop for repair there; saved tckt
REFRIGERATOR SAMSUNG RF28HMEDBSR/AA frost in im issue will order the im reapair kit and come back out to isntalla; ordrng 1 imrepairkit (repair kit)
FRIDGE FREEZER C MIELE KF1913 unit is leaking from compresor dicharge . look like when factory clamp it pu to much presure and it crack; ordrng 1 compresor and 1 drier