Board has gone back on the unit fuse is fine unit is having no power customer wants to think it through due to price being the same as a new unit office collected 98 credit card

Installed new board put back together tested OK told customer to give us a call back if unit still has the same issue

called samsung tech support ran unit thru some tests determined it was the board told them i already ordered the board but they say its not showing up on record that it was ordered .... will order a new board and come back out to isntall; ordrng 1 DD81-02147B (board)

CX COMPLAINT IS THAT unit is damaging clothes took pic of clothes cx says is damaged i can not see the issue with clothing tried calling samsung ts but they are closed told cx to try using delicate cycle for the thinner clothes

needs assy body latchCust.is working now. she will call the office late to make the payment; ordrng 1 de96-00414d (assy body latch)